Managing your virtual card is easy and secure. Whether you want to open a new virtual card for immediate use or lock an existing one for safety, the process is straightforward. Here’s how you can:
1. Lock your virtual card:
Go to Virtual Card selection screen, in this screen, you will be able to see the Lock button. By clicking in this button, you will be able to slide to choose the card you want to lock. After confirming, chosen card will be locked and will not be used until you unlock it:
2. Unlock your virtual card:
If you’ve locked your virtual card for security reasons or simply need to unlock it for use, the process is quick and easy. Here’s how you can unlock your virtual card to resume transactions without any hassle:
Go to Virtual Card selection screen and choose to unlock your card.
In the next step, you will have to enter the e-Wallet Passcode in order to unlock it. Please note that you will have 5 chances to enter the Passcode, therefore, once you have set up your passcode, please make sure you have memorize it or keep it somewhere.
If you have any problems while using this feature, feel free to reach out to our support at: support@suzuverse.com