To unlock the full benefits of Suzuverse card, including higher spending limits, you must successfully complete the eKYC verification process. Follow the steps below to ensure a smooth and successful verification:
Steps to Verify Your Identity
1. Login to Your Suzuverse Account
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- Access your account and navigate to the eWallet section.
- Select the Verify Identity (eKYC) option.
2. Prepare Your Documents
Ensure your submitted documents meet the following requirements:
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- Clear and Legible: Avoid blurry or cropped images.
- Recent and Valid: Documents must be issued within the last 3 months.
- Required Information: Your documents must include:
3. Submit Your Documents
Upload a clear photo or scanned copy of your government-issued ID, such as:
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- Passport
- National ID Card
- Driver’s License
4. Ensure Information Matches
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- The details on your submitted documents must exactly match the information provided in your Suzuverse account.
5. Wait for Approval
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- After submission, Suzuverse will review your documents. This process may take up to several days.
- While waiting, you can still top-up and use your eWallet within the unverified spending limits.
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Tips for Successful Verification
- Double-check for errors or mismatched details before submitting.
- Ensure the document’s expiry date is valid and clearly visible.
- Use a high-resolution scanner or camera for clarity.
For any questions or assistance during the process, please contact us at support@suzuverse.com.