How to cancel subscription on SUZUVERSE Mall?

* Please note that if you choose to cancel your subscription, you will not get refund for it. 

* Please note that customers who bought subscriptions in our old Marketplace will be synced to AMS page and can cancel them in AMS page. However, for subscriptions bought in our new SUZUVERSE Mall, users must access our store in order to cancel them.

1. In Suzuverse Mall, click on your profile account:

2. Click on Subscriptions:

3. Click on the package you want to edit:

4. Click Cancel my subscription below the Payment Method section:

5. Click on Cancel it:

6. Your subscription is now canceled: