If you are unlocked in Suzuverse e-wallet, follow the steps below to reset it quickly and securely:
Step 1: Contact Customer Support
To reset your e-Wallet password, you will need assistance from our customer support team. Please fill out all the necessary information in this form
LINK FORM
Step 2: Receive a Password Reset Confirmation Email
Once your identity is verified, you will receive an email confirming the password reset request.
Step 3: Reset Your e-Wallet Password
After receiving the confirmation email:
1. Open the Suzuverse app.
2. Go to e-Wallet
3. Create a new password for your e-Wallet.