Our Terms of Use were last updated on June 29, 2023.
These are the Terms of Use governing the use of this Service and the agreement that operates between You and the Company. These Terms of Use set out the rights and obligations of all users regarding the use of the Service. Please read these terms and conditions carefully before using Our Service.
These Terms of Use (hereinafter referred to as the "Terms") are governed by the online shop (hereinafter referred to as the "Service") provided by Suzuverse Pte. Ltd. (hereinafter referred to as the "Our Company"). All registered Users (hereinafter referred to as "Users") shall use this service in accordance with these Terms.
Article 1 (Application)
This Terms of Use document is applicable to all relationships arising from the use of our services between the Users and Our Company.
In addition to these Terms of Use, the Company may establish various provisions, hereinafter referred to as "individual provisions," pertaining to the use of this service. These individual provisions, regardless of their specific designation, shall constitute an integral part of these Terms.
In the event of any conflict between the provisions of these Terms and the individual provisions mentioned above, the provisions of the individual provisions shall prevail unless otherwise specified in the said individual provisions.
Article 2 (Registration)
2.1. Application for Use Registration
In order to access and utilize our services, the registration applicant acknowledges and agrees to the terms set forth in this Terms of Use. The applicant shall proceed with the user registration application in accordance with the method prescribed by Our Company. Upon receipt of the application, Our Company will review it and notify the applicant of the approval, upon which the registration process will be deemed complete.
2.2. Approval and Discretionary Non-Approval
In cases where the applicant falls under any of the following circumstances, the Company may choose not to approve the application without being obligated to disclose the specific reason:
a) Submission of False Information: If false or inaccurate information is provided during the user registration application process.
b) Violation of Terms: If the applicant has previously violated any provisions within these Terms of Use.
c) Inappropriate Use Registration: If the Company determines that the use registration is not suitable or appropriate for any reason, based on its sole discretion.
Article 3 (User ID and Password Management)
3.1. User Responsibility
Users are responsible for managing their user IDs and passwords for the service. Users must not transfer, lend, or share user credentials with any third party. The user ID and password combination grants access to the registered user's account.
3.2. Company’s Limited Liability
Unless intentionally or grossly negligent, Our Company shall not be held liable for any damages caused by the unauthorized use of user IDs and passwords by third parties.
Users are advised to maintain the security of their accounts by regularly updating passwords, using unique and complex combinations, and avoiding easily guessable information.
Article 4 (Sales Contract)
4.1. Conclusion of Sales Contract
In this service, a sales contract shall be concluded when the users apply for purchase to Our Company and Our Company notifies that the application has been accepted. In addition, the ownership of the product shall be transferred to the users when Our Company completes the payment confirmation.
4.2 Company's Right to Cancel
The Company reserves the right to cancel the sales contract without prior notice to the users in the following cases:
a) Violation of Terms: If the users violate any provisions stated in these Terms of Use.
b) Delivery Difficulties: If the delivery of the product cannot be completed due to an unknown delivery address or the recipient's prolonged absence.
c) Damaged Trust: If it is determined that the trust relationship between the Company and the user has been compromised.
The payment method, purchase application cancellation process, return method, and other relevant procedures for this service will be determined separately by Our Company. Users are advised to refer to the specific guidelines provided by Our Company for further details on these matters.
Article 5 (Intellectual Property Rights for Suzuverse Marketplace)
5.1 Ownership of Content
The copyright and other intellectual property rights pertaining to product photos and other content provided by this service (hereinafter referred to as "Content") belong to legitimate right holders, including Our Company and content providers.
5.2 Prohibited Actions
Users are strictly prohibited from engaging in unauthorized duplication, reprinting, modification, or any other form of secondary use of Content without the explicit consent of the rightful owners.
5.3 Compliance with Intellectual Property Laws
Users are expected to comply with all applicable intellectual property laws and regulations governing the use of the Content. Any infringement of intellectual property rights may result in legal consequences.
The Company emphasizes the importance of respecting intellectual property rights and encourages users to seek appropriate permissions or licenses for the use of any copyrighted materials. It is the responsibility of users to ensure that their actions do not violate any intellectual property rights.
Article 6 (Prohibitions)
When utilizing this service, users are strictly prohibited from engaging in the following actions:
a) Violation of Laws and Public Order: Actions that violate laws, regulations, or public order and morals.
b) Criminal Activity: Actions directly or indirectly related to criminal activity.
c) Infringement of Intellectual Property Rights: Actions that infringe upon copyrights, trademark rights, or any other intellectual property rights associated with the Service.
d) Server or Network Interference: Actions that aim to destroy or interfere with the functioning of our servers or network.
e) Commercial Use of Service Information: Actions that involve the commercial use of information obtained from this service without proper authorization.
f) Disruption of Company Services: Actions that may disrupt or interfere with the operation and provision of services by the Company.
g) Unauthorized Access: Actions of unauthorized access to the service or any attempts to do so.
h) Collection of Personal Information: Actions of collecting or accumulating personal information or any other data related to other users without proper authorization.
i) Impersonation: Actions of impersonating another user or entity.
j) Support of Antisocial Forces: Actions of directly or indirectly providing benefits or support to antisocial forces in relation to our services.
k) Other Inappropriate Actions: Actions deemed inappropriate by the Company, based on its sole discretion.
Article 7 (Suspension of Provision of the Service, etc.)
7.1 Suspension of Service Provision
In the event that Our Company determines the existence of any of the following reasons, it may suspend or interrupt the provision of all or part of the Service without prior notice to users:
a) Maintenance and System Updates: When performing maintenance inspections or updating the computer system related to this service.
b) Force Majeure Events: If it becomes difficult to provide the Service due to force majeure events such as earthquakes, lightning strikes, fires, power outages, or natural disasters.
c) Accidental Interruptions: If a computer, communication line, or other relevant infrastructure experiences a stoppage due to an unforeseen accident.
d) Determination of Difficulty: Additionally, when Our Company determines that it is difficult to provide this service for any other reason.
7.2 Limitation of Liability
Our Company shall not be held liable for any disadvantages or damages incurred by users or third parties as a result of the suspension or interruption of the Service, regardless of the underlying reason.
Article 8 (Use Restrictions and Cancellation of Registration)
8.1 Use Restrictions
In the following cases, the Company may, without prior notice, impose restrictions on the use of all or part of the Service by users or cancel the user's registration:
a) Violation of Terms: In the event of a violation of any provision stated in these Terms of Use.
b) False Information: If it is discovered that false information has been provided in the registered items.
c) Suspended Payment Method: If the credit card reported by the user as a payment method is suspended.
d) Payment Default: If there is a default in fulfilling payment obligations, such as outstanding charges.
e) Lack of Response: If there is no response within a specified period of time to communication attempts from Our Company.
f) Inactivity: If the Service has not been utilized for a certain period of time since the user's last use.
g) Inappropriate Use: If the Company determines that the use of this service by the user is not appropriate.
8.2 Limitation of Liability
Our Company shall not be held liable for any damages incurred by users as a result of the actions taken by Our Company under this section.
Our Company exercises these measures to ensure the integrity, security, and proper functioning of the Service, as well as to uphold the terms and conditions agreed upon by Users.
Article 9 (Withdrawal)
9.1 User Withdrawal
Users have the right to withdraw from the Service at any time by following the procedures prescribed by Our Company.
9.2. Withdrawal Procedure
The Company will provide clear and accessible procedures for users to initiate their withdrawal from the Service. Users are encouraged to review and follow these procedures to ensure a smooth and successful withdrawal.
9.3. Consequences of Withdrawal
Upon the user's withdrawal from the Service, their access and privileges associated with the Service will be terminated. Any remaining account balances, credits, or benefits may be forfeited in accordance with the applicable terms and conditions.
Article 10 (Warranty Disclaimer and Disclaimer)
10.1 Warranty Disclaimer
Our Company does not provide any warranties, either expressed or implied, regarding the Service. Our Company does not guarantee the absence of any actual or legal defects, including but not limited to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security defects, errors, bugs, or infringement of rights.
We are not responsible for any errors or omissions in any content, nor for the availability or functionality of any content. We will not be liable for any losses, injuries, or damages from the use of any content found on Suzuverse, or from any information, products, or services provided by any third-party sources. We are merely a platform for users to share information and connect with one another. Suzuverse does not regularly monitor or update the accuracy or reliability of the User Content.
10.2 Limitation of Liability
Our Company shall not be held liable for any damages incurred by Users in connection with the use of the Service. However, if the contract between Our Company and Users regarding this service qualifies as a consumer contract under the Consumer Contract Act, this exemption provision shall not apply.
Furthermore, the Company shall not be held liable for damages arising from special circumstances that were not reasonably foreseeable by Our Company or User, as well as damages resulting from default or tort due to Our Company's negligence (excluding gross negligence). Our Company shall not be responsible for any damages, including cases where the user has incurred such damages.
10.3 User-to-User or User-to-Third-Party Interactions
The Company shall not be responsible for any transactions, communications, disputes, or other interactions that may arise between users or between users and third parties in relation to the Service.
Users are solely responsible for their interactions and transactions with others, and the Company disclaims any liability in this regard.
Article 11 (Change of Service Contents, etc.)
Our Company may change the content of the Service or discontinue the provision of the Service without notifying the Users, and shall not be liable for any damages incurred by the Users as a result.
Article 12 (Changes to the Terms of Use )
Our Company reserves the right to modify this agreement at any time without prior notice to users. In addition, if you start using this service after changing this agreement, the Users will be deemed to have agreed to the changed agreement.
Article 13 (Handling of personal information)
Our Company shall properly handle personal information acquired through the use of this service in accordance with Our Company's "Privacy Policy".
Article 14 (Notification or Contact)
Notifications or Contact between the Users and Our Company shall be made by the method specified by Our Company. Unless Users notify us of a change according to a method determined separately by us, we will assume that the currently registered contact address is valid and send notices or communications to that address, which will be deemed to have reached the users at the time they are sent.
Article 15 (Prohibition of Transfer of Rights and Obligations)
Users are prohibited from transferring or pledging their status under the Terms of Use, as well as their rights or obligations under these Terms, to any third party without the prior written consent of Our Company
Article 16 (Governing Law/Jurisdiction)
16.1 Governing Law
The interpretation of these Terms shall be governed by the laws of Japan. The application of the United Nations Convention on Contracts for the International Sale of Goods shall be expressly excluded in relation to this service.
16.2 Jurisdiction
In the event of a dispute arising from or related to this service, the exclusive jurisdictional court shall be the court with jurisdiction over the location of our head office.
<Notice for Japanese resident>
We do not keep cryptocurrencies of customers who are residents of Japan through the wallet service provided by Suzuverse.Cryptocurrencies displayed in this wallet (ETH (based on our purchase of SZT) and SOT (SOTd will become SOT in the future)) is only an indication of the assets that the customer can receive at the time of withdrawal to an external blockchain wallet of which the user manages its own private key and applies for withdrawal to Suzuverse.Cryptocurrencies displayed in this wallet becomes the property of the user at the time of withdrawal to the wallet, and until the withdrawal, it is owned by Suzuverse legally.
Contact Us
If you have any questions about these Terms of Use, you can contact us:
- By visiting this page on our website: https://suzuverse-help.zendesk.com/hc/en-us
- By sending us an email: support@suzuverse.com